Politique de confidentialité

In the interest of transparency regarding how your personal data is collected and processed:

We want you to make informed decisions about how your Personal Data is used and processed. To support this, we apply clear methods and procedures to keep you informed at every relevant step.
Where specific information is needed, we will communicate it to you at the appropriate time.
We are available to answer any questions and clarify any restrictions that may apply under applicable law. You can reach us by email at: info@vermetage.com

Personal data will only be used for the purposes specified in the Policy.

We may process your Personal Data for several purposes: to provide the website and connect you to third-party trading platforms (the "Services"), improve the website, protect our rights and interests, support the maintenance and delivery of the Services, meet regulatory and legal obligations, and carry out administrative and business activities related to the availability and use of the Services.
We also process Personal Data to better understand your preferences and needs.

To use essential tools for protecting your personal data rights:

To exercise your rights, contact us at any time to submit a request regarding your Personal Data. We will update or delete it, restrict its use for specific or general purposes, transfer it to you, or share it with a third party. We are committed to responding to every request.

Protect your personal data:

While we cannot guarantee the absolute security of your Personal Data, we are committed to employing a range of methods and techniques to protect it.
Our Privacy and Security Policy is comprehensive.

Scope

This Policy describes the types of Personal Data the Company collects about individuals, how that data is processed, shared with third parties, and protected.
This Policy applies to information relating to an identified or identifiable individual. An identifiable individual is one who can be identified directly, or through a combination of additional information we hold or can reasonably access.
"Processing" refers to any operation involving the use or collection of Personal Data, including its management, structuring, and storage.
Our services are intended for a general audience and are not designed for use by anyone under the age of 18. We do not knowingly collect information from, or permit access to our services by, individuals under 18. If we become aware that such information has been collected, we will delete it promptly.

2. What personal data do we hold about you?

When you access our services, channels, or website, we collect personal data. Depending on the situation, we may ask you to provide this information directly. In other cases, we collect personal data by analyzing how you use our services or channels, or by receiving information about you from our third-party partners.

You are not required to share any personal information with the company, and there are no consequences for choosing not to do so.

You are not required to provide personal data. However, choosing not to do so may prevent us from delivering the Services or restrict your access to the website.

4. What types of personal data do we collect? When you visit our website, we collect the following personal data about you:

This includes information from your online activity log, traffic data (such as your IP address, access dates, and access times), language settings, software crash logs, browser type, and device information. This data is non-personal and cannot be used to identify you.
Personal data you provide to us: any personal data you voluntarily share when connecting to a third-party online trading platform through our service.
Personal data you provide directly to third-party platforms to facilitate transactions: this includes your full name, address, phone number, and email address.

5. Legal Basis and Grounds for Processing Personal Data

6. Transfer of Personal Data to Third Parties

We may share Personal Data with third-party service providers that support our operations, including hosting and storage providers, IP address intelligence services, and user experience analytics platforms.
Upon your request, we may also transmit certain Personal Data to third-party trading platforms. In such cases, your Personal Data will be shared with those platforms in accordance with their own privacy policies. Your Personal Data may be shared with more than one trading platform.
We may share Personal Data with affiliated entities or business partners where necessary to maintain and improve the products and services we offer to our clients.
Where required to protect the rights or assets of third parties, we may disclose Personal Data to regulatory, local, or other competent authorities.
We may also share your Personal Data with potential investors, acquirers, or lenders in connection with any proposed or completed transaction involving the Company or any entity within its group — including asset transfers, assignments, mergers, restructurings, consolidations, or insolvency proceedings.

7. Cookies and Third-Party Services

We may use third-party services, such as advertising networks and analytics companies, on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device each time you visit the website. They collect information about your preferences and browsing habits to improve your experience, remember your settings, and personalise products and services that may be relevant to you. Cookies are also used for statistical and analytical purposes.
Some cookies we use are session cookies. These are temporarily stored on your device and expire when you close your browser. Others are persistent cookies, which remain on your device for a set period after your browser is closed. Persistent cookies help the website recognise you as a returning user and allow you to resume your session when you revisit the site.

Types of Cookies:

They may be used by us according to their purpose :

AVIS DE SUIVI EN LIGNE
Ce service ne prend pas en charge les signaux de refus de suivi.
8. La conservation de vos données personnelles

We retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable law, regulations, or regulatory orders.
We share your information with third-party trading platforms for a period of 12 months. With your consent, we may continue sharing your data for an additional 12 months.
We regularly review the Personal Data we hold to confirm it is no longer needed.

9. Transfers of Personal Information to a Third Country or International Organization

10. Personal Data Security We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Access to your personal data is restricted to authorized personnel who require it to perform their duties. All such individuals are bound by confidentiality obligations. While we take reasonable steps to safeguard your data, no method of electronic transmission or storage is entirely secure. We cannot guarantee absolute security, and you share your personal data at your own risk. In the event of a data breach that is likely to affect your rights or interests, we will notify you as required and take prompt action to limit any harm. If you have reason to believe that your personal data has been compromised, please contact us immediately so we can investigate and respond appropriately.

We have implemented appropriate organisational and technical measures to protect Personal Data, including against accidental or unlawful destruction, loss, or alteration.
We cannot guarantee that the security of your Personal Data will be maintained free of error, nor can we be held liable for any indirect or consequential damages arising from the use or disclosure of Personal Data. This includes, without limitation, Personal Data disclosed due to transmission errors, unauthorised third-party access, or any other cause beyond our control.
Where required by legal or other obligations beyond our control, we may be required to disclose Personal Data to third parties, such as public authorities. We have no control over the security those third parties apply to your Personal Data in such circumstances.
Personal Data cannot be transmitted over the Internet with complete security. We cannot guarantee the security of Personal Data you transmit to us via the Internet.

11. Hyperlinks to Third-Party Websites

This website contains links to third-party sites and applications. These are not under the Company's supervision, and we are not responsible for how they collect or process Personal Data. This Policy does not apply to actions taken through those sites or applications.
Before accessing any third-party site or application, we recommend reviewing its privacy policy. We also advise exercising caution when sharing any Personal Data with such platforms.

12. Changes to This Policy We may update this Privacy Policy from time to time. When we do, we will revise the "last updated" date at the top of the page. If changes are material, we may notify you directly — for example, by email or through a notice on our website. Your continued use of our services after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed of how we protect your information.

Before accessing any third-party website or application, review its privacy policy carefully. We also advise against sharing any personal data with such platforms until you have done so.

13. Your Rights Regarding Your Personal Information

You have the right to request that we verify the accuracy of your Personal Data, correct any errors, and delete any Personal Data we no longer need. You may also restrict the scope of how your personal information is processed.
If you reside in the EEA, please refer to this page:
These rights apply to the information you provide in connection with your Personal Data. To exercise any of these rights, submit a request to the email address below.
Right of Access
We can verify the accuracy of Personal Data we process about you. Where applicable, you may access your Personal Data.
We will provide one electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Data will be made available in electronic format upon request.
The right of access to Personal Data must not infringe on the rights and freedoms of others. Where a request would be prejudicial to another person's rights or freedoms, we may refuse or limit the scope of the request.
Right to Rectification
We will correct inaccurate Personal Data. You may require that any incomplete Personal Data held about you be rectified, taking into account the purpose of the processing.
Right to Erasure
The following grounds apply: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing based on our legitimate interests or those of a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with a legal obligation.
This right does not apply where processing is necessary (a) to comply with a legal obligation under European Union or Member State law; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of Processing
If you question the accuracy of your Personal Data, you may request that we restrict its processing.
Where processing is restricted, Personal Data may only be retained with your consent, for the establishment, exercise, or defence of legal claims, to protect the rights of another individual, or for reasons of substantial public interest within the European Union or a Member State.
Right to Data Portability
Where processing is carried out by automated means and is based on your consent or a contract to which you are a party, you have the right to receive and review the Personal Data you have provided to us.
You may request that your Personal Data be transmitted directly from us to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure, and does not infringe on the rights and freedoms of others.
Right to Object
You have the right to object at any time to processing of your Personal Data based on our legitimate interests or those of a third party, including profiling based solely on those interests. Where we can demonstrate compelling legitimate grounds for the processing that override your rights, freedoms, or interests, or where processing is necessary for legal claims, we may continue that processing.
Regarding direct marketing, you have the right to object at any time to processing of your Personal Data for that purpose.
Right to Withdraw Consent
You may withdraw your consent to our processing of your Personal Data at any time. Withdrawal of consent does not affect the lawfulness of processing carried out prior to that withdrawal.
You have the right to lodge a complaint with the competent supervisory authority.
You may bring a complaint before a supervisory authority established by a Member State to protect the fundamental rights of individuals with regard to the processing of Personal Data within the European Union.
European Union law and Member State law may limit your rights relating to your Personal Data as set out in this section 13.
We will provide the information requested under your section 13 rights within one month of receiving your request. This period may be extended by up to two months where necessary, depending on the nature and volume of requests. We will notify you of any extension and the reasons for it within one month of receiving your request.
Unless contrary to the provisions of section 13, information provided in response to your section 13 rights will be provided free of charge. Where a request is unfounded or excessive, including where it is repetitive in nature, we may charge a reasonable fee to cover administrative costs, or decline to act on the request.
Where we have reasonable doubt as to the identity of the person submitting a request, we may ask for additional information to confirm identity.